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IFS 企业服务管理 – 适用于不同服务行业的整套服务生命周期管理软件

IFS 企业服务管理是适用于各服务提供商的整套服务生命周期管理解决方案。

Industry Leading Solutions

Named a leader in the Gartner 2019 Magic Quadrant for Field Service Management for the fourth time in a row, IFS offers world class scheduling and optimization solutions along with unrivalled breadth in service management capability. Equip your business to tackle even the most complex use cases and choose between cloud or on-premise deployment with our software dedicated to helping service-based organizations.

IFS 移动员工管理软件

通过我们的移动员工管理软件,可以在随开即用的“智能”设备与您公司的企业服务器之间实时建立直接连接。

IFS 移动员工管理软件

IFS 现场服务管理软件

借助业内领先的现场服务管理解决方案和专业技术,IFS 现场服务管理可帮助产品导向型企业显著提升其服务业务的效率。

IFS 现场服务管理软件

Mobile Field Service

A complete feature-rich toolkit for field engineers, whether locating replacement parts, raising invoices for new jobs, or providing customer quotes on site, deliver service excellence and transform field worker productivity.

Mobile Field Service

Faster smarter customer engagement

Empower your service staff and transform customer engagement with omni-channel contact center and customer service agent desktop solutions from IFS.

Contact Center and Customer Engagement software

AI-powered self-service

Put your customers in control with the latest self-service solutions. From virtual assistants, chatbots and digital portals to knowledge bases and speech recognition, IFS can deliver the optimum self-service solution for your business.

Customer Self-Service

逆向物流

<ul> <li>提高服务效能</li> <li>优化库存和物流</li> <li>提高维修业务利润</li> <li>加强保修业务</li> <li>自动化逆向物流</li> <li>提高客户满意度</li> <li>降低库存成本</li> </ul>

逆向物流